6 Replies Latest reply: Mar 27, 2016 10:41 AM by whelp RSS

    m1 reset

    whelp
    Visibility: Open to anyone

      I got a new router.  went through all the reset steps, my m1 slingbox goes through all the steps until after i select a remote, and then it just goes around in a circle and then comes back with the S316 code, which is a communication code.  it makes no sense as i have a picture, the remote works.  it just won't finish setting up.  i even moved the router closer.  Are there any other ideas?

       

      Thanks

        • Re: m1 reset
          sakisson Novice

          if you are using a pc to rn the configuration disable firewall and antivirus or thry using a iphone or tablet to run the configuration using the sling player

            • Re: m1 reset

              i tried it with both an ipad and my mac.  same result

                • Re: m1 reset
                  sakisson Novice

                  Download the free app from iPhone on your IPad and try with it

                    • Re: m1 reset
                      whelp

                      same problem, 

                       

                            From: sakisson <answers@slingmedia.com>

                      To: whelp <reggolden@yahoo.com>

                      Sent: Saturday, March 26, 2016 3:51 AM

                      Subject: Re:  - m1 reset

                          

                       

                      m1 reset

                      reply from sakisson in whelp - View the full discussionDownload the free app from iPhone on your IPad and try with it

                      Reply to this message by replying to this email, or go to the message on Slingbox Answers Forum

                      Start a new discussion in whelp by email or at Slingbox Answers Forum

                      Following m1 reset in these streams: Inbox

                       

                        • Re: m1 reset
                          sakisson Novice

                          Can you plug an Ethernet cable - run the setup using a computer ? Or try to change the wifi channel on your router - not sure if you are in 2.4 or 5Ghz

                            • Re: m1 reset
                              whelp

                              i plugged in an ethernet cable ran the set up and got the same error,  communication error a316.  I also went and bought a m2 and tried it just to see and it had the same error.  i will take it back and just use my m1 if i can get it set up.

                              I don't know on the channel or the GHZ.  but i will check.  Any other ideas?

                               

                               

                                    From: sakisson <answers@slingmedia.com>

                              To: whelp <reggolden@yahoo.com>

                              Sent: Saturday, March 26, 2016 11:26 AM

                              Subject: Re:  - m1 reset

                                  

                               

                              m1 reset

                              reply from sakisson in whelp - View the full discussionCan you plug an Ethernet cable - run the setup using a computer ? Or try to change the wifi channel on your router - not sure if you are in 2.4 or 5Ghz

                              Reply to this message by replying to this email, or go to the message on Slingbox Answers Forum

                              Start a new discussion in whelp by email or at Slingbox Answers Forum

                              Following m1 reset in these streams: Inbox