1 Reply Latest reply: Apr 7, 2016 3:43 PM by cramis12345 RSS

    Guide not correct and showing multiple channels

    cramis12345

      Hi,

      I am using the Explorer 8642HD PVR cable box. My home cable provider is Rogers and my Canadian postal code is L4J 4R3.

       

      The slingbox guide appears to be off. In some instances, the guide is showing multiple channels, for example there are two channel "15", two channel "17" and three channel "26", among others. Only one of the multiple channels is typically correct.

      As well, some of the listings are completely wrong, particularly in the higher channels. While other channels in the guide are correct.

      Please see attached screenshot.

       

      Slingbox support, could you check with the channel listing provider to fix this incorrect guide?

       

      Thanks!

       

      guide.jpg