7 Replies Latest reply: May 11, 2017 11:50 AM by ms.T RSS

    Please help, cannot complete the initial setup process.


      Hi All,

      I cannot complete the setup on my M1. Both through the Android app and through the Windows Setup Assistant, I get to the stage where it shows me a video preview, then lets me [successfully] test my remote, and then BAM! error s-307 ('cannot connect to server'). The error message suggests that I hold down the RESET button for 10 seconds and start over.

      I've done this process about 10 times. Is there any solution to this ?