1 Reply Latest reply: Feb 17, 2016 2:10 PM by evan.sling RSS

    Brighthouse central florida

    duduarte

      I am trying to set up my new Slingbox 500 and when searching for my video source with Brighthouse, it does not show mine Arris DCX 3600M. The closest one would be Motorola DCX 3400M. Would this one do it?

      tks

        • Re: Brighthouse central florida
          evan.sling Novice

          Hi duduarte!

           

          If you can't find your cable box's exact model number, I would recommend using the closest cable box model you can find in the list.  In this case, yes, I would try the DCX3400M that you found.

           

          What you're going to look for is if the virtual remote works.  If it does, the model you selected from that list should work just fine.

           

          In the case that you find yourself without a working virtual remote for your Slingbox, here is how you can get back to that list so you can select a different model cable box:

           

           

          Hope this helps!

           

          -Evan