8 Replies Latest reply: Sep 13, 2010 7:03 AM by nailon54 RSS

    New remote needed but set-up not finding my slingbox

    nailon54

      Hello,

       

      I've had a slingpro for about 2 years now and it works great. I have no problems whatsoever watching remotely, even from Japan. However, my family recently upgraded our TV at home (in New York) so we can DVR shows. I want to get the on-screen remote that will let me access this new dvr function.

       

      I know that all you have to do it go to slingbox setup assistant and redo the set-up process but when I get to the "select your slingbox" screen, it says no slingbox is found. But if I cancel the process, I can turn back on the slingbox with no problem and watch tv. Anyone have any ideas why the set-up is finding nothing?

       

      I also should note that it says my slingplayer is up to date.

       

      Thanks