2 Replies Latest reply: Jun 13, 2016 3:30 AM by ACC5411547 RSS

    Dissconected from slingbox repeatedly with Internet explorer has stopped working pop-up

    ACC5411547

         I keep getting kicked off everytime I try and log in. I keep getting this message:

      Internet Explorer has stopped trying to restore this website. It appears that the website continues to have a problem.

          

      Keeps saying unable to log in and that internet explorer has stopped working. Does it on mozilla too.

      Been doing it past 3 days since having me set up new settings.

       

      Anyone help please?

       

        • Re: Dissconected from slingbox repeatedly with Internet explorer has stopped working pop-up
          Samantha.Sling Apprentice

          Hello Chuck,

           

          That is a very odd issue. I would try to turn off Hardware Acceleration within Internet Explorer. The steps are as follows:

           

          Try turning off Hardware acceleration.
          1.Withing IE Click Tools, then Internet Options.
          2.On the Advanced Tab, Select Use software rendering instead or GPU rendering.
          3.Click OK, then restart IE for the changes to take affect.
          If this fails, Disable Protected mode
          1.Withing IE Click Tools, then Internet Options.
          2. On The security Tab, Click Internet, Un-check Protected Mode.
          3.Click OK, then restart IE for the changes to take affect.

           

          This should fix the issue with Internet Explorer not responding.

           

          I hope this helps!

          --Samantha

          Sling Media Technical Support