I use SlingPlayer remotely. My brother is the host (my term). When he was living in Canada, no problem. He just moved to Hawaii (I know, lucky him) and without my changing anything, I can connect to his new setup. The problem is half the stations look snowy (like low signal strength from an antenna). His email: "Did you run the setup to change over to the new cable box?" My reply: "How?" His reply: "Bring up slingbox but do not connect. Go to the HELP dropdown menu. Choose video tuning wizard. Follow instructions." Of course, that's for Windows. He has never touched a Mac and never will (serious Mac hater). Any suggestions?