5 Replies Latest reply: Oct 20, 2010 2:13 PM by bobdc6 RSS

    Password Reset HELP!!

    Baughman

      HELP!!!    Own a Slingbox Pro-HD.  Everything working.   I installed a new router.   According to Support tips it says to 'Reset your Slingbox'.  I did this by pushing the button on the back.   Now when I go to set back up I go to 'Setup slingbox'.....asks me for p/w (which I don't have as the box was completely reset).  Tells me to go to Slingbox Directory to reset.  Which I do.    In Slingbox Directory,  My Slingbox appears (ie...it is on the network) but appears as 'unconfigured'.   When I click on My Slingbox,  it too asks me for p/w...which I don't have as it was reset.

       

      I've also tried deleting my slingbox from by account info....tried everything all over again...same DO LOOP.

       

      I'm sooooooooo frustrated....

       

      Any help would be much appreciated!

       

      thx