1 Reply Latest reply: Feb 13, 2016 7:51 AM by stanley.sling RSS

    Sound stopped working

    scurls7
    Visibility: Open to anyone

      Anyone ever have this issue and know how to resolve? Has been working well until just now. Video is displaying great but no sound. Checked through app on phone, roku on television and website on laptop error is occurring across the board so its nothing I'm missing like the television being muted.

        • Re: Sound stopped working
          stanley.sling Apprentice

          Hello scurls7,

           

               If you are no longer getting audio out of your Slingbox, you may want to take a look at this public article regarding troubleshooting audio issues:

           

           

          You may also want to go into your cable/satellite box's settings and see if there is an option to "Optimize Audio" that you can select. Certain cable/satellite boxes have this option and this can be incredibly useful for resolving audio issues across multiple versions of Slingplayer.

           

           

          Hope this helps!

           

          Sling Media Forum Moderation Team