1 Reply Latest reply: Feb 9, 2016 3:52 PM by Samantha.Sling RSS

    Remote lag time question

    ACC6547270

      I have a Slingbox 500 with an amazon fire stick with Verizon Fios. Every time i try to use any remote control feature, i get a 5 second lag time.  My internet connection is strong on both ends.  Is there a way to fix this?

        • Re: Remote lag time question
          Samantha.Sling Apprentice

          Hello Johnny,

           

          A 5 second delay in the remote is within an appropriate time frame for the Slingbox since the remote process has to upload from your current location, download to the Slingbox, change the channel through the IR Signal between the Slingbox and the Set Top Box, then upload the signal again and download this onto your device at your location.

           

          I hope this helps to explain the delay.

          --Samantha