5 Replies Latest reply: Feb 7, 2016 3:57 PM by jimsearle RSS

    New 500 can not setup


      I am trying to setup my new Slingbox 500.  If I go thru the setup using the remote it gets to the screen "Loading remote control..." and stayed there for over 30 minutes.  So I soft reset it and tried to configure from my windows machine, I get all the way to the end and it says 'Saving settings...' or something like that, then a page comes up saying "An Error Occured" "Please click here to try again".  I try to click a couple times and it fails.  I went thru this procedure a couple times with the same result, then tried a hard reset which downloaded the latest software, and rebooted, but still have the same problem.