Our first recommendation is to check this link and follow the included steps:
If you follow these recommendations and the issue persists, we'd like to know if this situation also happens when using Slingbox.com to watch TV online. Besides, we recommend you to provide as much information as possible about your network layout.
I had the exact same problem where the menu shown up at first but no longer shown afterward (so I couldn't change ch. at all!)
I tried as suggested uninstalling and install again but that did not solved it...
Here is what I did to solve it. If I press menu during the playback and pick "device", I notice it is "unconfigured".
So I logged in using my web browser (on desktop comp, not on the phone) and notice I had to re-config again by selecting the
Then after I set that up, the remote works again using the normal web browser. Then I launch the sling app on my phone and
the remote panel shows up normally again..
Hope that helps.
I've also been having this problem over the past couple of months, and had quit using it because of it. I had meant to come to the forum the last time I used it about 3 weeks ago but forgot. So I just tried it, and it seems to be working now.
I would also like to point out, that during this problem with the channels not changing...I would also encounter another problem after closing the channel guide. I would often find after giving up on any attempt to change the channel and if I had tried using the channel guide from the receiver; that after closing the guide, the screen would not resize to the phone...it would stay stuck in the tiny view that you get on your channel guide. So then the screen would be stuck to about .5 inches in size in the top left corner of the phones screen.
Like I said, it seems to be working now though. I'm using a Droid Incredible and the Dish VIP922 receiver.