After entering zip code, SB launches into a "Searching for TV Service Providers.." message with spinny-circle-thingy. I've let it run for over 30 minutes.
Any thoughts? SB is hard-wired to ethernet connection and SB seemed to acknowledge that it was able to connect to the internet via an earlier test. I have input coming from a DirecTV DVR with both HDMI & Component cables hooked up.
Not sure what other information to provide.
The SB website won't give me any information on how to contact them for help. Every time I click something that says "help" or "Contact Us" I get a screen with an empty box for me to select my device which is empty because I haven't completed the setup of the one box I have I assume. They won't even give me a phone number to call. Quickstart guide also contains no contact information. Not real impressed so far.