8 Replies Latest reply: Dec 7, 2016 5:55 PM by SlingSupportCynthia RSS

    Fix remote control codes for Time Warner Cable DCX3200M

    ACC2707137
    Visibility: Open to anyone

      The Time Warner Cable remote DCX3200M does not work with my TWC ARRIS DCX3200M cable box.

      However, the Motorola DCX3200M remote with the Comcast branding works.  However, this remote has extra DVR buttons even though the cable box doesn't support DVR.

      Please update the Time Warner Cable remote control codes to match the Motorola remote control codes.

      I would prefer to use the Time Warner Cable remote control as the buttons match the remote that I received from TWC.

       

      Thanks!