1 Reply Latest reply: Jan 23, 2016 9:51 AM by alanrichey42 RSS

    cannot record or playback from DVR--only watch live tv


      a few months ago the cable company replaced my router (netgear) with their optimum router since  I was having connection drop problems. Then I could stream live TV fine except now I cannot record or playback from DVR. Sling guy told me it is nothing they could be blocking and must be cable company/router/dvr issue. To me, it must be router since that is all that changed. Is there a port that should be opened to allow recording and playback that would be different than the steaming one?  I thought if I can watch TV then I don't get why recording would need a different port.

      I am in china so any advice would be great.