2 Replies Latest reply: Aug 29, 2010 5:59 PM by eferz RSS

    upgrade from 2.0.3 to 2.0.4 or latest version for windows download problems

    kschw@cal.berkeley.edu

      I have a sling box pro. When I log on, I get a message the an upgrade is available with the option remind me later or down load. I click on download and the next message states I will be notified when the down load is complete. I never get the follow up message.

       

      I go to online support and they tell be that because my slingbox pro is more that 90 days old, I will have to pay 29.95 for the answer. My sling box works fine, I am just inquiring about their message for me to update.

       

      Has anyone experienced this? I would be happy to pay for an upgrade if it is necessary. But they will not even answer this question without my cc payment of $29.95.