1 Reply Latest reply: Jan 20, 2016 3:41 AM by alanrichey42 RSS

    how do I contact Slingbox?

    ACC6131332
    Visibility: Open to anyone

      I do not want to write to them. The contact us does not work!

      I want to email them. I have lost sound I have a perfect picture, The TV and amplifier is working perfectly from other sources except slingbox.

        • Re: how do I contact Slingbox?
          alanrichey42 Master

          Sling Media (not Slingbox, that is the name of the device) don't provide e-mail support, you have to phone them and pay $30.   That is why you are better off just using this forum.   There are users on here who been around Slingboxes a lot longer than the support staff.

           

          In your case your first step is to remove the Red/White cables from the back of the Slingbox and plug them into the TV.    If you get sound then you know there is a Slingbox problem, if you don't get sound the problem is with your AV Device.