1 Reply Latest reply: Jan 29, 2016 8:18 AM by Samantha.Sling RSS

    Cannot use chromecast remotely, only on home network.

    cmch
    Visibility: Open to anyone

      I can chromecast sling from my iphone ONLY when I am on my home network. I can NEVER cast sling when I am on a remote network. I can watch sling on my phone anywhere and cast other apps such as netflix etc, but I can NEVER cast sling remotely. Can Sling tech support help?

        • Re: Cannot use chromecast remotely, only on home network.
          Samantha.Sling Apprentice

          Hello Cmch,

           

          Chromecast issues almost always stem from a Failing TCP within your router at the Slingbox location. When you're at the home location, you will need to Port Forward your router; just in case you are not familiar with the process, I'll link the Port Forwarding Guides for the Slingbox. You'll just need to choose your router make and model.

           

           

          Now the port listed on the guide pages all reference the older model Slingboxes, so you will need to adjust that as follows if you have a Slingbox never than the Slingbox PRO-HD:

           

          Slingbox M1/M2: 5301

          Slingbox 350/500: 5201

           

          I hope this helps

          --Samantha

          Sling Media Technical Support