11 Replies Latest reply: Aug 23, 2010 11:50 PM by eferz RSS

    Sling Internet Viewing

    255909038169980

      I need help setting up my slingbox pro for internet viewing. Home network is a little complex. I have a actiontec dsl modem IP 192.168.0.1 hookedup to a linksys WRT160N IP 192.168.1.1. From there I have a wireless bridge going to a Linksys WRT54G IP 192.169.1.2 wich is where i have my slingbox hookd up. Slingbox IP is 192.168.1.237. I have configured my router to forward port 5003 wich is the slingbox port but it keeps telling me I have incorrect router credentials. I have the correct one because I log into it and make changes. Any Help will be greatly appreciated.

        • Re: Sling Internet Viewing
          eferz Expert

          The wrong router password/username is a symptom that the Setup Assistant; isn't able to connect through your router via Universal Plug and Play; (uPnP). It doesn't actually mean specifically that you provided the; wrong credentials. If you're router has uPnP options, its probably disabled or using an conflicting version for the Slingplayer. You can try enabling uPnP within its menu or finding a firmware upgrade to update; the router.


          Another way is to bypass the process, by opting for the "If you're an advance user and would like to configure your router manually" part of the "Setup Internet Viewing" portion of "Setup Assistant". There you'll see an checkbox for "My router is not listed"; check mark and click next and you'll get a screen summarizing your; Slingbox's information.; This is the information you'll need to create; the necessary port forwarding rules on you router.


          If you still need step by step instructions on how to create port forwarding rules, then check this webpage (http://portforward.com/english/applications/port_forwarding/SlingBox/SlingBoxindex.htm) and you should find one that represents your router. Once you've; created the port forwarding rule, then go back to the setup assistant; and continue stepping through it to test if your rules are working.

           

          You can also test them from (http://www.canyouseeme.org/) to get a little more verbage of the actual problem. In some cases, the broadband modem also has its own firewall which will need to be setup to relay port forwarding rules to the router as described in this article (http://support.slingbox.com/get/KB-005033.html).

           

          Also, you may also want to look at this article since it seems your modem also has a firewall, so its considered as a second router (http://support.slingbox.com/get/KB-005033.html)