1 Reply Latest reply: Aug 18, 2010 4:38 PM by eferz RSS

    is my tuner crashed?

    staticstate

      hi,

       

      my slingbox tuner isn't working so I made the trek to my dad's where I had it installed.  The power light is solid, but no other lights are on.  I tested the CAT-5 cable between my laptop and the router and the cable is fine.  I attempted to reset the slingbox using the reset button but the red power light stays on solid, and there's no activity after 5 seconds or 30 seconds.  Does anyone have any suggestions?

       

      Thanks!

        • Re: is my tuner crashed?
          eferz Expert

          As I understand it is not entirely uncommon for malfunctioning AC adapter to cause the symptoms that you've described.  On the bottom of the Slingbox, you should see the power requirements; voltage, amps, and polarity.  Make sure the AC adapter connected to your Slingbox has the same output sepecifications. Otherwuse, if you have a compatible power supply then you can test it with your Slingbox to see if there's any improvement.