3 Replies Latest reply: Jan 17, 2016 9:42 AM by Kcroyals4 RSS

    Slingbox 500 update freezing

    Kcroyals4

      I have a used 500 that I reset and downloaded the latest update.   After the download and about a 7 minute countdown it tries to restart.   This is where it hangs.    I've tried several times and I've tried a soft reset with no luck.    Any chance someone has a fix for this?

       

      Thanks

       

      Sent from my iPad

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        • Re: Slingbox 500 update freezing
          servicedl

          Hello you may risete again the way to  risete is behind the slingbox Depending on  the model you should have a black button back hold hang about 2 minutes and after to redo the original set-up this should solved your problem

           

           

           

          Denis Lapointe

          2901 NW 48th Avenue # 354

          Lauderdale Lake,33313

          450-915-2326

          954-368-2254

          denis.lapointe@aol.com

          lapointe-denis@videotron.ca

            • Re: Slingbox 500 update freezing
              Kcroyals4

              Thanks for the reply.   I tried holding the reset button longer but I'm having the same results.   I have read where some other people are having the same problem.  I'm wondering if there is a way to use USB to force the update.   Or a way to skip the update for initial startup?

               

               

               

              Sent from my iPad

              • Re: Slingbox 500 update freezing
                Kcroyals4

                I got it working.   Was able to complete the update and restart by just connecting the  hdmi cable to my tv and not using an input during the reset.  After the restart I connected my cable box.   Hopefully this helps others with the same issue.  Maybe the manual says this,  my used device didn't come with one.

                 

                 

                 

                Sent from my iPad