Hello. I am also having problems with the password reset. I am logged in currently through an old account that the slingbox doesn't exist anymore. However, on my current slingbox account, I can not log in. I don't know if it is associated with the recent problems everyone has had or not. It just started not letting me log in the evening of the 13th. I have tried to reset my password on that account but I can not even get the email with the reset code in it. When I tried the same thing with this old account it works. Why won't it work with my current account? This is getting pretty frustrating as I am in Japan and don't speak Japanese so the tv here does nothing for me. I need my slingbox to work!!! Can anyone help?