0 Replies Latest reply: Aug 6, 2010 11:30 AM by rluhman RSS

    Remote not recognized??


      I just picked up a Slingbox Solo a few days ago and am having troubles getting the remote to work.  Here are some of my specifications.


      1.  Slingbox solo

      2.  Charter DVR (Charter tell me BMC9012)

           a.  The online remote looks like the one for BMC9012

           b.  Cannot visually locate the IR sensor on the Charter DVR but Charter tells me it is slightly to the right of the power LED.  Other information tells me it might be slightly to the left of the centered digital clock.

           c.  Camera LCD procedure indicates that comands are being sent to through the IR Blaster cables


      Nevertheless, the remote does not work.  Please send any suggestions.