1 Reply Latest reply: Aug 2, 2010 12:22 PM by eferz RSS

    HD Channels

    saccojf

      Hi I have a HD channels but i can listen it but i don have video . Do you have similar problem that you has fixed . Any ideas how solve it. Thanks J

        • Re: HD Channels
          eferz Expert

          If your the Slingbox isn't displaying a picture, it is possible the set-top isn't providing a signal.  I would recommend testing the connectors from the cable box to see whether or not they're working.  It is possible that the set-top box has Selectable Output Control (SoC) enabled, which is a part of High-bandwidth Digital Content Protection (HDCP).  If your set-top box is also connected so another device using HDMI then its probable that it has disabled its own analog outputs.

           

          There's more information and a possible workaround in the articles below.

           

              * http://support.slingbox.com/get/KB-5000188.html
              * http://support.slingbox.com/get/KB-5000221.html