1 Reply Latest reply: Jul 28, 2010 1:37 PM by eferz RSS

    my slingbox is not detecting any channels

    rob0405

      I have replace the cable wire reset the box multiple times just too may problems with this box. I have basic cable set up. Here on the internet its says dont panic there is nothing you can do to fix this problem call tech. support but when you call tech. support they want $$$$$ the support is telling me there is nothing I can't do to fix this problem  call them???????????? Need help.. thanks......

        • Re: my slingbox is not detecting any channels
          eferz Expert

          I assume you have a Slingbox Pro as this is the fourm which you posted under.  Please correct me if I'm wrong.

           

          http://support.slingbox.com/docs/CP/3270/pro-back.jpg

          Back of the Slingbox Pro

           

          The Slingbox Pro only has an analog tuner.  If the signal from your cable provider doesn't include any analog channels then the Slingbox Pro will not be able to find any channels.  As far as I know due to the Digital Transition, As of June 12 2009, full-power television stations nationwide have been  broadcasting exclusively in a digital format. This means an  analog TV tuners will require a digital-to-analog converter  box to watch digital programming.

           

           

          http://support.slingbox.com/docs/CP/3232/pro-hd-back.png

          Back of the Slingbox Pro-HD

           

          The Slingbox Pro-HD has a hybrid analog/digital tuner.  It is capable of tuning in over the air Advanced Television Systems Committe (ATSC) channels and unencrypted Quadrature amplitude modulation (clear QAM) channels.  So, if your television provider broadcasts channels on compatible signals then the Slingbox Pro-HD will work for you.