I tried many things including calling tech support and discovered a lot more stuff is out of whack ! they directed me to posting this note and to search for my problem here ... ( again ! )
Wait a sec. You mean the technical support that we pay for is redirecting you to this free alternative? That doesn't make any sense.
Thanx for your Help if u know wazzup !!
It seems that you have a multitutde of problems which should not really exist. The firmware update should not have had any bering on it.
Let's start with the audio problems. the following post should help you walk through the many possibilities why you are unable to hear audio.
Now the aspect issues, the following posts should help you understand the image difference between the Compononet and the Composite/S-Video.
As for the remote, you'll have to find out exactly which manufacturer and model receiver you got from AT&T U-Verse. There are many models provided by them and they seem to very based on your regional location.
Here are some examples; Motorola VIP 1225 HD DVR, Cisco IPN330HD, and Cisco IPN4320. If you do a search on this forum, you can probably find that Alan Richey has created many custom remotes. You can find even more remotes files from (http://www.hifi-remote.com/forums/dload.php?action=category&cat_id=97&sid=cb58216263d270b58aadcc11bee1baa4).