1 Reply Latest reply: Jul 24, 2010 4:38 PM by eferz RSS

    Can't See Menu Screen On My PC


      I have my Slingbox pro set up to a Comcast digital box and everything works great except I can't see all the info (menu,tv guide,DVR and on demand) on my PC. It will pop up on the TV but not on my PC. I have it set up w a S video cord. It makes it impossible to navigate the DVR away from home and thats the sole reason I have the slingbox. Anyone else have this problem ? Is this a HD problem ? Any help would be much appreciated.

        • Re: Can't See Menu Screen On My PC
          eferz Expert

          It's probably because you have multple connections from your DVR box.  Although its not common place for all manufacturers. In some cases when you have a HD connection and a SD connection then the some features will be default to the HD only.  This is due to the set-top box, it could be possible there is a setup menu to change this; however, you'll need to consult its manual or television's providers technical support.


          One way to ensure that the Slingbox can see exactly what you see on the TV is to streamline the connection.  This means connect the video inputs from the set-top box into the input of the Slingbox, then use the ouput of the Slingbox into the television.