I didn't see any thread for Samsung's new phone Galaxy S dubbed Captivate (AT&T), so I am starting one here. Mods: if this is repeat question, please merge or delete. Thanks.
I recently purchased a mobile version of slingplayer application for Samsung Captivate (Galaxy S) cellphone running Android 2.1 OS. After installing and using it I am having problems when I do the following (over 3G and/or WiFi):
- Every time I switch inputs (My slingbox HD-Pro is connected to FiOS Cable and Dish network receiver), I experience screen freeze with sound still working. No matter if I change channel or change the input again, screen remains frozen up.
- Every time I switch from SD channel to HD channel or vice versa while watching FiOS cable, I see "Week or No Signal" blue screen for a second or two and then after it starts playing video after a second I experience screen freeze with sound still working. No matter if I change channel or change the input again, screen remain frozen up.
Only way to get rid of this screen freeze is to keep hitting back button until I get to the login/connect screen. When I re-connect it works. But as soon as I change the input again screen freeze happens again. This is very frustrating. I was already using Slingplayer Mobile for iPhone without any problems.
yesterday I talked to Sling Tech Support. Support Rep logged into my account using G1 (OS 2.2) and checked out my problem and confirmed that everything was working fine on her phone with no screen freeze in both scenarios.
Today, I returned my phone and bought another one of the same thinking that it might be the handset itself that is causing the problem. However, the problem is still there and I am still experiencing screen freezes.
I know my slingbox setup is rock solid. There is no bottleneck in the network in terms of speed, port forwarding is OK, slingmobiel for iphone works fine and slingplayer for desktop works fine too (infact I can watch HD on my computer).
How could I fix it? Is it compatibility issue between this phone and slingplayer? Please help. Thanks.
(note: if needed I can upload a video of my phone showing what I am talking about)