Hallo over there.
I think with a hard (factory) reset the box will change to another IP-address itself !
1-->Try to enable the UPnP in your router first and try again.
Figure out the new address....from the router or within the slingplayer setup.
2-->Then you probably have to set up the portforwarding again...
3-->Unable UPnP again if you want to.
Hope this way will help you to fix your internet viewing problem, Micke.
This is going to seem like the same message only written differently. Its similar but not exact. Most importantly, I don't like Sling's implementation of uPnP. Its garbage.
For my Slingbox, I use a static IP address and changed the port number from the default port 5001 to a more common port number. I didn't want any chance that DHCP might cause a distruption between the port fowarding rules and the currently assigned IP address. Also, I made sure to forward both TCP and UDP to the private IP Address of the Slingbox.
-- my canned response below --
Once you've setup the Slingbox for viewing locally, its the routers responsibility to allow remote viewing. I recommend that check your router's firewall rules. You'll need to make sure that that the corresponding public UDP and TCP ports and being forwarded to your Slingbox's private IP address. Most of the time this problem is associated by only having the TCP port forwarded.
Sometimes, you have to deal with either the broadband provider or WiFi Hotspot either blocking the ports, throttling the bandwidth, or using them for their own nefarious purposes. You can try to work around this by changing Slingbox's default service port of 5001 to something more common like port 80 (HTTP) or 443 (HTTPS). If this is necessary, then you also need to change the port forwarding rules to match the new port number.
IP address and Port Number: http://support.slingbox.com/get/KB-005866.html
Port Forwarding: http://support.slingbox.com/get/KB-2000068.html
Network Setup Assistant: http://support.slingbox.com/get/network-assistant.html
Manual Changes: http://support.slingbox.com/get/KB-5000126.html
I started from scratch again following your instructions and still not able to view outside of my network. I'm at a lost and I'm not sure what settings I should be looking at in my firewall.
I have updated from Linksys to D-Link DI-614+ router.
DHCP is turned on starting at 192.168.0.100
Used IP scanner to scan all possible IP addresses and only came up with this:
Router is at 192.168.0.1 (Gateway)
PC is at 192.168.0.101
Cable Modem is at 192.168.100.1
Cannot locate two Slingboxes on network!
Both Slingboxes are on with both lights on steadily, they were reset to factory settings.
Router shows activity from Slingboxes.
How can I determine their IP addresses?
I set port forwarding according to the web site.