1 Reply Latest reply: Dec 22, 2015 3:29 PM by Samantha.Sling RSS

    Slingbox update

    Grandollie@gmail.com

      My slingbox wanted to download an update. Message states will not download as file is corrupt. Says to check browser. What does that mean?

        • Re: Slingbox update
          Samantha.Sling Apprentice

          Hello Grandollie!

           

          Are you currently using Mozilla Firefox? I ask because recently, this changed to a 64bit only browser type, similar to what Google Chrome had done a few months ago. If so, you can use the steps below to work around this issue:

           

          •In the address bar type: "about:config"

          •A message will pop up for dangers of the these options agree to them.

          •Search for "xpinstall.signatures.required". It should have a value of True.

          •Right click on "xpinstall.signatures.required"

          •"Toggle" the value will change to false.

          •Relaunch Firefox

           

          Mozilla is currently working on a permanent fix, but this should work for you in the mean time. If you are not using Firefox, please let us know which browser you are using.

           

          I hope this helps!!

          Samantha

          Sling Media Technical Support