1 Reply Latest reply: Dec 12, 2015 5:14 AM by alanrichey42 RSS

    Why does my new Slingbox 500 not respond to my channel guide or virtual remote?


      I am traveling and although I can connect to my new Slingbox 500 from any of my computers I cannot change channels.  I can access channel guide or virtual remote control but I cannot get to any of the available channels via the remote or from the guide. 

      I only get a constantly changing series of advertisements and weather screens which I believe are from Comcast?