So I just installed my Slingbox 500 to my Cisco RNG200 cable box. I can stream video and audio perfectly, but the remote on the IPhone app and on the webplayer can not control anything. When I set up the slingbox and was prompted to test the remote as part of the setup it worked perfectly. I have tried installing a few different .bin files through the webplayer settings but alas I can't get it to work still. Anyone else having a similar problem? Is there anything I'm missing?