3 Replies Latest reply: Aug 16, 2012 7:04 PM by Jim5506 RSS

    Changing email address

    funnybones

      I want to change my email address and I did the following...

      1. went to sling account setting

      2. change email

      3. add new email address

      4. current password

      5. waited for email verification

      6.no email with verification code

        • Re: Changing email address
          eferz Expert

          apparently, you haven't waited long enough.

          • Re: Changing email address
            Apprentice

            Hi, funnybones.

            You will find the step-by-step instructions about how to change the e-mail address on this page.

            Changing information in your Sling Account

            Make sure to check it out and let us know how it works for you!

            Regards,
            The Slingbox Answers Forum Moderation Team

              • Re: Changing email address
                Jim5506

                Evidently my email address is not compatible with your reply system.

                 

                My email URL (the part after the @ symbol) is nts-online.net and I cannot reset the password because I never get the verification code email from sling.

                 

                I set up my account with my home email address and NEVER received a verification reply.

                 

                I have waited for days weeks months years about 2 years now since I first tried.

                 

                I had to create another account with my work email and it works perfectly fine, but I and not comfortable using my work email for such matters.

                 

                What can I do to get a reply from my password reset requests.

                 

                BTY, I just repeated the process (for probably the 10th time) and have not received the verification email.

                 

                I just ran the process for my business email and the verification email came through in a matter of seconds.

                 

                CAN SOMEBODY OUT THERE HELP MEEEEE!!!!!!!!