1 Reply Latest reply: Nov 5, 2015 9:24 AM by evan.sling RSS

    Need help

    mdavis581

      I'm getting that error about doesn't support hdmi on direct tv, from everything I read I thought I had a fix but I don't. I use hdmi out of the cable box and into the surround sound and then into the TV, then I hook component out the the cable box and into the slingbox, it worked for a day. Any suggestions?

        • Re: Need help
          evan.sling Novice

          Hi Mark!

           

          It sounds like you're running into a form of copy protection from your cable provider called SOC (Selectable Output Control).  In a nutshell, because the cable box already has an HDMI connection, it shuts off the video signal coming through other connections, such as the component cables connecting running to your Slingbox.

           

          There are two workarounds for this:

           

          1) Disconnect the HDMI cable entirely, and run a second set of component cables OUT from the Slingbox to the TV.

           

          2) If you want/need to keep using HDMI for your TV, we recommend the use of an HDMI to component adapter.  Here is some information on this:

           

           

          Hope this helps!

           

          -Evan