1 Reply Latest reply: Jul 16, 2010 10:46 AM by eferz RSS

    changing remote

    oakleaf16

      i cant get remote access need to reprogram remote but cant acess that area on sling box .com can someone assist me so i have the ability to change channels thanks

        • Re: changing remote
          eferz Expert

          o.O  I'm sorry.  My reading comprehension has failed to understand the statement which you are trying to convey.  However if I can give a guess, you're having an issue with remote viewing and remote configuration.

           

          Once you've setup the Slingbox for viewing locally, its the routers responsibility to allow remote viewing.  I recommend that check your router's firewall rules.  You'll need to make sure that that the corresponding public UDP and TCP ports and being forwarded to your Slingbox's private IP address.

           

          Sometimes, you have to deal with either the broadband provider or WiFi Hotspot either blocking the ports, throttling the bandwidth, or using them for their own nefarious purposes.  You can try to work around this by changing Slingbox's default service port of 5001 to something more common like port 80 (HTTP) or 443 (HTTPS).  If this is necessary, then you also need to change the port forwarding rules to match the new port number.

           

          IP address and Port Number: http://support.slingbox.com/get/KB-005866.html
          Port Forwarding: http://support.slingbox.com/get/KB-2000068.html
          Network Setup Assistant: http://support.slingbox.com/get/network-assistant.html
          Manual Changes: http://support.slingbox.com/get/KB-5000126.html