1 Reply Latest reply: Oct 22, 2015 1:33 AM by alanrichey42 RSS

    Remote issues for Pace TDC778X

    mamaduck
    Visibility: Open to anyone

      Hello,

       

      I saw a previous post from 2011 and I am writing to see if there is different solution.  Setup everything in the US - I am using WOW cable in Lawrence, KS.  Everything was fine except for the virtual remote was basic without all channel options in guide, although I could get to other channels not in guide by typing them from remote. There is no DVR button, but it would allow me to record something - I just can't retrieve the show.  I tried using a different remote and more buttons are grayed out than the other. I am now living overseas and don't have access to the actual hardware, although my son does.

       

      I am using a Macbook to watch and an iPad. 

       

      I am at a loss - any help would be much appreciated.