0 Replies Latest reply: Oct 21, 2015 5:48 AM by ACC6488734 RSS

    getting started issues 500

    ACC6488734
    Visibility: Open to anyone

      got the 500 installed and can view tv channels fine but seem to be having a few issues with the remote control from sling and couldn't find the answers. so hopefully someone here can help.

       

      slingbox 500 is connected as suggested in setup video hdmi and composite with good internet connection ethernet not wireless.

       

      when sitting in front of sling 500 that is connected to my cable box and tv with tv playing

       

      1) remote will not turn on sling box. It seemed to be doing this yesterday but not today.

       

      2) when i push playlist button it goes to blank tv screen hdmi 1 which is where 500 is connected

       

      3) when I push the button to the right of playlist button nothing happens blank screen