0 Replies Latest reply: Oct 16, 2015 10:55 AM by ACC6163035 RSS

    Wired Ethernet & 5GHZ Connectivity Issues SB500


      I have a SB500.  The only time I ever got it to work through a wired connection is when I first set it up.  I recently upgraded to the AC1900 router.  I still can't get the wired connection to work nor can I get it to connect to the 5GHZ WiFi.

      I ran all the updates and did a hard reset.  Do I have a defective box that is no longer in warranty?