Somehow the software thinks you are in the USA (flag top right ?). Doesn't actually matter though, all those questions are only for the built-in guide, and that isn't supported in the UK (I assume that is where you are). Just give it a valid ZIP code (90210 is my favourite) and tell it your TV provider is not listed.
Thanks Alan – I gave that a go, but I’m sorry to say that it does not work. There is no flag in the right top corner – it just says UK. When I go through the “configure remote” routine, I still get asked what code I use to get Channel 5. In the UK it’s 505, but that is not one of the options. All I am given is a choice between 05/005/0005.
If I choose one of those (and I have to choose one to advance) then I get asked for my zip/postal code. It won’t accept a UK postcode so I tried 90210, as you suggested. I again got a screen asking me to choose a TV provider. There is no option to say it is not listed. If I click “next” without choosing a provider, then I get an error message saying I have to choose one.
If I choose any of the providers at random then when I try to watch, I again get a picture from my Slingbox but with the message that I don’t have a remote, and would I like to configure one.
I have tried unloading and reloading the add-on, but with no joy.
How on earth do I convince the thing that I am in the UK?
Thanks so much for helping me out. I hope the info below helps, and isn’t too boring.
I have a SlingBox Solo (picture below) and am using WebSlingplayer 184.108.40.206 add-on in Firefox.
Here’s what I see:
Then this screen, with the correct remote
Then I get this screen, which does not have any option relevant to the UK
I then get the screen asking for my post code. If I enter BD8 8RD, it won’t accept it. So I use 90210 instead ….
That leads to this screen
I have to choose one of them, otherwise I can’t go further – so I’ll go for the first …. That leads to this
And if I click Watch Live TV … hello, I’m back to
Sorry it’s taken so long to explain. Thanks again.
Unfortunately all your images don't match the text, but also you are missing the crucial ones. Here is what I see:
1. I go to http://setup.slingbox.com, select the Slingbox Solo and like you I tap the Configure Inputs. Then I get this
Note I have checked the input I want to configure. So tap Next and I get this
So I select the remote and get this.
Now I NEVER bother with the Advanced setting, which is where you get those questions about how you enter the numbers, I just tap Next I get a message that No Program Guide is available and that is it complete.
So we appear to be seeing different things. First thing I would so is refresh your country by tapping on the UK and setting it again. And do a reset of the SLingbox (initially a soft one, if that doesn't help then a factory reset (hold the button in for 30 seconds).
Ah, that’s the problem then – when I configure the S-Video input and select the Sky+ remote, and then click next, I get this
And that’s where the problems start ….
image001.png 41.3 K
I have got a problem with my 6 year old, pretty basic Sling system.
It has worked perfectly up until now but when I try to watch now, I get a message at the bottom of the screen to say that I am not configured for a remote. When I agree to configure for a remote I get taken through a set of options that initially gives me the remote that I used to have (Sky +) but then goes on to ask how I access channel 5 -- giving options that do not exist me -- and then asks for my zip code or postal code.
When I put in my UK postcode, that is rejected and I get a message saying that the code has to be "5 digits" -- by which they mean 5 numerals. If I put in five random numbers then I get to show a list of satellite services, all of which are in the United States.
I have made sure that I am logged in as being in the UK but am clearly being given the wrong set of options every time I try.
Is this only me -- or is it something more generic?
I'd be grateful for any help could be offered.