0 Replies Latest reply: Sep 26, 2015 7:56 AM by grumblebuckets RSS

    initial set-up, email and password  don't match

    grumblebuckets
    Visibility: Open to anyone

      I bought a Slingbox M1 and had it delivered to my sister's home in another state.  I set up an account on Slingbox and gave her my email and password.  She likely missed a couple of the finer password points and now has a message "email and password don't match."  On my computer I can still access.  I tried contacting Slingbox but of course they don't offer phone support on the weekend.  She assures me that she's now typing the information exactly but I wonder if the account could have been shut down from multiple errored attempts on her computer.  Thoughts?

       

      Thank you.