0 Replies Latest reply: Sep 22, 2015 3:45 AM by tooffy RSS

    where has the virtual remote disappeared to?

    tooffy
    Visibility: Open to anyone

      I have the Slingbox Pro HD and have been using it successfully in Cascais Portugal. Whenever I logged on, the remote came up and I would click on the SKY button on top of remote and this  would turn on the box from standby and give me full access to my Sky box in the UK. Recently when logging on the remote icon does not appear in top right hand corner and therefore I cannot switch on my box from standby. My son went round to my house and physically switched on the box for me test wether I got a signal. I did and all is working perfectly well until after a period of time when the box is not in use it switches to standby. I then cannot switch back on as no remote icon to do so.

      Can anyone please help me in this matter

      Thank you in anticipation

      Tony