10 Replies Latest reply: Sep 24, 2017 12:25 PM by Riverdees05 RSS

    The '#' key doesn't work for password input




      I own a slingbox 500 and I recently had to switch out my router and re-setup my network. I had just finished setting the passwords on every device in the house including my family's and I went to setup my slingbox. The password for my network contained a # and when I selected that key with the remote it would not output on the screen. So I am kind of stuck without that key. I tried WPS setup and that was not working. I believe that had something to do with the router though. Maybe it's a software bug? Please help me out here!