3 Replies Latest reply: Oct 20, 2015 3:06 PM by pedens RSS

    Getting a hum over the audio on my new M2

    njguy11

      I upgraded from a solo to the M2 recently and I am getting a loud hum which almost over powers the audio. Anyone else?

        • Re: Getting a hum over the audio on my new M2
          pedens

          I am getting the same thing. If I unplug the red audio RCA plug on both the TV and the Slingbox, it takes care of it

          • Re: Getting a hum over the audio on my new M2
            evan.sling Novice

            Hi njguy11!

             

            Usually this kind of issue has something to do with the cabling.  First, I would try making sure you didn't mix up the red audio cable and the red video cable (since there is more than one red cable when you're connecting the cable box to the Slingbox using component cables).  Try switching them around on both the cable box and Slingbox (or Slingbox and TV if it is just your TV that is experiencing the issue).

             

            Outside of that, I would make sure all your red/white audio cables are firmly plugged in, and if none of that works, try a different set of red/white audio cables.

             

            Hope this helps!

             

            -Evan