0 Replies Latest reply: Sep 2, 2015 3:04 PM by ACC6107282 RSS

    why does my sling players devices all shut off immediately after loading content?

    ACC6107282
    Visibility: Open to anyone

      I have recently upgraded Comcast with XFinity1 Box. Slingbox was installed and seemed to install (I never did check it with a device or Roku). I have now switched the Sling Box to an older box from Comcast so that Sling player can be used by my sons without messing with the TV we usually watch. I can't quite get any Sling player devices to work. They all load the content and then immediately the screen goes blank. Occasionally the sound still comes through. I have this all happen on Apple, Android, and Roku devices. All the same..load and stop playing. Any help with this? Thanks