4 Replies Latest reply: Mar 13, 2012 11:26 AM by Paulbenke RSS

    Slingbox connected to a Mac

    didimirmelli

      I have a PC and have been using Slingbox perfectly however I just bought a Mac as my other labtop died - and now I cannot connect to my slingbox...any help would be greatly appreciated

       

      Thx

        • Re: Slingbox connected to a Mac
          eferz Expert

          didimirmelli wrote:

           

          I have a PC and have been using Slingbox perfectly however I just bought a Mac as my other labtop died - and now I cannot connect to my slingbox...any help would be greatly appreciated

           

          Thx

           

          Is the Mac on the same network as the Slingbox?  And which Slingplayer software have you tried (Slingbox Desktop for Mac or Web Slingplayer)?

            • Re: Slingbox connected to a Mac
              didimirmelli

              To be honest - I had my cousin set up the slingbox for me - I presume using Slingbox desktop - when i used my labtop it automatically downloaded then I installed the software and it worked perfectly.  With my macbook - I download it says to restart the browser and then it tells me to download again.  I used firefox and it said it could not connect to the slingbox although it did acknowledge that there was a slingbox - said check network connection, firewall, or proxy settings.  On my macbook I though I downloaded the software for the mac.  Is it possible to use the slingbox on a PC and a Mac not simultaneously but sequentially?

               

              Thx

                • Re: Slingbox connected to a Mac
                  eferz Expert

                  didimirmelli wrote:


                  Is it possible to use the slingbox on a PC and a Mac not simultaneously but sequentially?

                   

                  Yes, the Slingbox doesn't care which Slingplayer client you use.

                   

                  I suspect that your problems may have to do with the router configuration where the Slingbox is located.  Once you've setup the Slingbox for viewing locally, its the routers responsibility to allow remote viewing.  I recommend that check your router's firewall rules.  You'll need to make sure that that the corresponding public UDP and TCP ports and being forwarded to your Slingbox's private IP address.

                   

                  Sometimes, you have to deal with either the broadband provider or WiFi Hotspot either blocking the ports, throttling the bandwidth, or using them for their own nefarious purposes.  You can try to work around this by changing Slingbox's default service port of 5001 to something more common like port 80 (HTTP) or 443 (HTTPS).  If this is necessary, then you also need to change the port forwarding rules to match the new port number.

                   

                  IP address and Port Number: http://support.slingbox.com/get/KB-005866.html
                  Port Forwarding: http://support.slingbox.com/get/KB-2000068.html
                  Network Setup Assistant: http://support.slingbox.com/get/network-assistant.html
                  Manual Changes: http://support.slingbox.com/get/KB-5000126.html

              • Re: Slingbox connected to a Mac
                Paulbenke

                I have a similar problem. My Mac can connect at home but not when I'm away.