I just received the new voice remote from Xfinity, the XR11. However, the code for this remote has not been added to the Slingbox database; they only have the similar, but non-voice XR5. The code for XR5 did not work with my Slingbox 350. Does anyone know of a workaround, or does anyone know how often Slingbox adds new remotes to their database?
I believe the XR5 and X1 remotes in the database should also work with your cable box. I believe the XR11 is backwards compatible.
Can you try to move the Slingbox around (and use the IR adapter if you still have it)? Feel free to post back if it still isn't working
(regular community member)