76 Replies Latest reply: Jan 26, 2011 6:03 AM by pamelastephenson RSS

    Remote does not show up in sling for windows after trying every help option I've read

    jxs472

      After installing Vista, for some reason, I cannot access my remote from my sling account when I use it on my computer. Additionally, I cannot change channels with the TV guide option, or by pressing the numeric buttons on my computer. When I try and re-configure my settings, and it comes to downloading a remote, it says there is an error every time, and no remote is ever selected. I know that I can control my cable box because when I log in to sling on the web, a remote is displayed and I have full access to manipulation of channels.

       

      Problem: I can't control any TV functions that a remote would provide when I use sling in windows, what do I do?