1 Reply Latest reply: Aug 1, 2015 8:39 AM by krista.sling RSS

    Invalid password

    mcath1

      Slingplayer was working just fine then yesterday it started to ask for a password.  When I entered the password I keep getting "Invalid Password!"  I've changed my password and was able to log into my account on my computer but slingplayer is still saying invalid password.

      Help!

        • Re: Invalid password
          krista.sling Newbie

          Hello Maria!!

           

          Thanks for contacting us here on the forums!! I'm happy to hear you were able to reset your password and log in on your computer. If you are still having difficulty logging in on Slingplayer, I would first suggest force closing the application and then relaunch it and try again. If this does not work out for you, I would then uninstall the app and re-install it. In most instances this will resolve the issue. If you still need assistance after you try these steps, please let us know!!

           

          Hope this helps!!

           

          ~Krista