1 Reply Latest reply: Jul 16, 2015 3:45 PM by korey.sling RSS

    Audio only


      I have my slingbox all set up, the remote works and all, but on my phone screen when I want to watch it says in a blue box "The connected video signal is not supported".  Any ideas on how to fix this?

        • Re: Audio only
          korey.sling Newbie

          Hey Conorpro,

               You will want to try turning your cable boxes resolution settings from 1080p to 1080i as the Slingbox cannot accept 1080p at 60fps.


          Hope this helps,


          Sling media support team.