0 Replies Latest reply: Jul 7, 2015 12:16 PM by SNOtwistR RSS

    Connection Issue

    SNOtwistR
    Visibility: Open to anyone

      When is this going to be fixed. You were aware of the issue when you opened this morning. 6 hours later still nothing. I will give you a hint, whatever update you either pushed out to the devices or did on your backend just reverse it and all will be right with the world. Better yet just run your yesterday backup and restore to yesterday and re-evaluate the update you did to see where it all went wrong. Communication is the key here in this day and age of facebook ,twitter and web page you can instantly inform your customers about the issue and the steps you are taking to resolve the issue. I am sure this is only the tip of the iceberg and as the day progresses the more complaints, phone calls and posts in this forum are going to happen. Someone at this company show some leadership and address the masses.   Steve Marsbergen